Librarians’ social media addiction and quality services delivery in university libraries in two states of South-South, Nigeria

Ojareno Victory Alakpodia and Esharenana E. Adomi
Keywords: Librarians social media addiction quality services delivery university libraries
Tropical Journal of Education 2024 6(1/2), 1-16. Published: June 9, 2024


Abstract

This study investigated librarians‟ social media addiction and quality services delivery in university libraries in two states (Bayelsa and Delta States) of South-South, Nigeria. The correlational research design was adopted for the study. The population of the study was made up of one hundred and seventy-four (174) librarians in the university libraries in two states of South-South, Nigeria, Nigeria. Due to the small size, manageability, and homogeneity of the population, the study employed a total population sampling approach, wherein the entire population was included for the study. Questionnaire was used as an instrument for data collection. Data were analysed using the statistical mean, Pearson and regression statistics. Mean and standard deviation was used to answer research questions 1 and 2, using a criterion mean of 2.50; Pearson‟s product moment correlation coefficient (PPMC) was used to answer research questions 3 while simple linear regression was used to test the hypothesis. The hypothesis was tested at 0.05 level of significance. Among others, the study found that the librarians who participated study are not addicted to social networking sites and their level of services delivery is high; that there was a significant relationship between social media addiction and quality services delivery among the librarians in university libraries in two states of South-South, Nigeria. This study concludes that librarians in the two states (Bayelsa and Deta States) of South-South, Nigeria are not addicted to social networking sites, although the quality-of-service delivery is high. The study recommended that University library management should continue to ensure that service delivery in university libraries in the two states of South-South, Nigeria remains at its peak